Standard Terms of Use


BETWEEN: website and: ("you") - a visitor or any party that visits or uses 

by using this website ("site") you agree to be bound by the following terms and conditions: 



Vidan Investments CC ("The Company" or "we" or "us") hosts a website under domain name ("the Website") and has affiliations with other contractor websites (“Affiliated Sites”).

  1. These Standard Terms of Use include, and must be read together with, the Website’s Privacy Policy available at policy (collectively "STC's").

  2. The company may amend these STC's at any time it feels necessary.


  1. "personal information" refers to all personal information you provide by submitting it to the Website. This also includes any information passed on to web statistic software.

  2. "Website" refers to the website: as well as any sub-domains or other servers that the website may connect with; or connect to. 

  3. "service provider" refers to any company that receives information, including personal information from this site in order to provide a service to you.

  4. "leads" refers to information as well as personal information that is forwarded to service providers. 

  5. “User” refers to any visitor to the Website and who accesses the website.


The website provides a service that lists the contact details of highly recommended and qualified contractors that offer home improvement or building services in various areas and facilitates the initial communication bewteen the user and the contractor. The Company has working knowledge of the services provided by the Service Providers listed on the website.



  1. The Website must provide the following services to the Service Providers and Users:

    1. display and market on the Website any service provider who has contracted with the Company;

    2. the Website may, in its discretion, place or forward any of the service provider’s information that was submitted to the Website to any User of the website and any social media accounts administered by the Website for marketing purposes;

    3. a suitable service to enable to the User to contact a service provider and obtain sufficient information to obtain a quotation for the User’s scope of work.

  2. The Website makes no warranties of any kind regarding the standard of the services or the content on the Website and, in particular, the Website does not warrant that:

    1. the service providers are error-free;

    2. the service provider’s website and/or contact centers will be accessible and operative on a 24 hour-per-day, 7 day-per-week basis; and

    3. that any downloads or applications accessed through the Website are free of viruses, Trojans, or other harmful mechanisms.



  1. Each User acknowledges that the Website does not verify or warrant the accuracy or completeness of the service provider’s updated information or other information as provided on the Website.

  2. The Website uses "cookies" to enable it to personalize each User's visits to the website, simplify the signing-in procedure, keep track of your preferences and to track the usage thereof. Cookies are small pieces of information that are stored in the hard drive of the User's computer by the browser. The browser will have the option to prevent websites using cookies, but this may reduce the functionality of the website.

  3. No User/Contractor may:

    1. disguise the origin of information transmitted through the website; nor

    2. place false or misleading information on the Portals; nor

    3. use or access any service, information, application or software available via the Website in a manner not expressly permitted by the Website; nor

    4. input or upload to the Website any information which contains viruses, Trojan horses, worms, time bombs or other computer programming routines that are intended to damage, interfere with, intercept or expropriate any system or the Website; nor

    5. upload any Personal Information or other data that infringes the intellectual property rights or privacy rights of another; nor

    6. link any page on the Website without the Company's prior written consent.

  4. The Website may contain links to other third party websites over which the Company has no control. The Company does not recommend any products or services advertised on those websites and the Client/User uses them at its own risk, unless it is a listed contractor.

  5. The service offered on the website is only available to persons 18 years or older. 

  6. The site makes use of a generic Star, out of five, visual reference for Service Providers overall work ability, quality and competency. These ratings can only be altered by C 24 Team Members based off of client feedback after completed work. This is to insure that the rankings remain as accurate as possible for the user, with out bias.



Each Service Provider and User hereby acknowledges that:

  1. The website and/or company is not a contractor and has no control over the quality, safety or legality of the product or service sold;

  2. They are responsible for the negotiation and conclusion of any agreements that may result from the posting or access to the website;

  3. there is no obligation on a Service Provider/User to make use of any of the service providers advertised on the website;

  4. The Company does not regulate or take any responsibility for the content, accuracy or completeness of any Advertisements, the Service Provider’s/User's information.

  5. The website does not charge you to use this service. All charges associated with this service are incurred only by individuals or businesses that respond to requests. 

  6. They hereby waive any rights or claims they may have against the website or the company in respect of any loss, liability, damage (whether direct or consequential) or expense of any nature whatsoever, which may be suffered as a result of the User's or Service Provider's use or inability to use the website or the services or content provided from and through the website.

  7. The website will attempt to send your request to service providers in South Africa and you hereby acknowledge that you will hold the website blameless should you not receive any quotes nor provide any negative feedback against the website.



The Service Provider must, at its cost:

  1. include the information and details on the website as reasonably specified by the Company from time to time;

  2. ensure that none of the information provided by it to the Company includes any content that:

    1. is false, misleading or incorrect;

    2. may be considered abusive or offensive;

    3. infringes the intellectual property rights of any third person; or

    4. infringes the privacy and protection of personal information rights of any third person;

    5. comply with all applicable legislation, laws and regulations in regard to the conduct of its business and the placement of Advertisements on the Portals.

  1. The Service Provider warrants that the content, form and design of the information provided by the Service Provider to the Company does not, and will not, infringe any intellectual property rights of any other person. The Service Provider indemnifies the Company and holds it harmless against any claim made against it as a result of this warranty not being true or any other breach of these STC's or the Contract.

  2. Ensure that it provides a professional service that adheres to the highest quality standards as reasonably expected in the respective industry. 


  1. The User hereby agrees not to use the website to send or post any message or material that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane, pornographic or violates any applicable law. You agree not to use the site for any illegal or unlawful activities; or toward any illegal or unlawful activities. 

  2. You agree that you will provide the website with your correct, current and valid details so to ensure that service providers are not provided with and charged for inaccurate, invalid or out-dated information that is detrimental to them engaging with you.

  3. You agree not to use the website to send or post any message or material related to employment seeking or third party advertising. 

  4. The User’s obligations under any agreement entered into with any service provider is solely the responsibility of the User and the website is not a party to any agreement, arrangement or transaction between the User and a service provider.


  1. Each Service Provider and User undertakes to:

    1. keep confidential all information, whether written or oral, concerning the business and affairs of the Company and of each other whether obtained from that party or any third party (“the Information”);

    2. not disclose the Information to any person other than its employees, agents and/or consultants involved in the implementation of this agreement, without that party's prior written consent;

    3. use the Information solely in connection with the implementation of this agreement and not for its own benefit or that of any third party; and.

    4. keep confidential the terms and conditions of this agreement.

  2. The provisions of this clause do not apply to any Information which is:

    1. independently developed by the recipient;

    2. publicly available without breach of this agreement; or

    3. released for disclosure by the disclosing party with its written consent.



  1. All the content on the website, including any and all graphics, text, icons, photographs, videos, hyperlinks, private information, designs, trademarks, software, databases, agreements, the name "Contractor24" and the associated logo the websites source code, copyrights and any modifications and/or upgrades thereto, remains the intellectual property of the Company.

  2. The Service Providers and Users must not reverse-engineer or attempt to copy the Website in any way. The Service Providers and Users may not use any automatic device or manual process to monitor or copy any part of the Website.


The website excludes all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits or goodwill, loss of data, or loss or damages arising from or connected in any way to business interruption) in connection with our website in any way or in connection with the use, inability to use or the results of use of our website, any website linked to our website or the content of such websites, including but not limited to loss or damage due to viruses or other harmful programs that may infect your computer equipment, software, data or other property on account of your access to, use of or browsing our website or your downloading of any material from our website or any websites linked to our website. 

Should any of the conditions in this document be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition. 



  1. Either party may refer any dispute which arises out of this agreement to the other party for resolution and the parties must meet within 10 Days thereof to resolve the matter or to agree on alternate dispute proceedings, failing which either party may take any action appropriate. If the parties elect arbitration, the arbitration must be in Durban, before a single arbitrator. This clause does not prevent either party from applying to any court having jurisdiction for appropriate urgent relief;

  2. South African law governs the interpretation of these terms and conditions;

  3. This agreement can and may be modified at any time by the website and the modifications shall be effective immediately upon posting the new or revised terms on the site. 


The website reserves the right to modify or discontinue any current service that the website may offer, at any time, without notice.